# Privacy Policy

How we collect, use, and protect your personal information when using Rumora's AI-powered comment marketing platform.

### Collection

**Information we collect**  
We collect account information, billing details, marketing content, and communications to provide our Services effectively.

### Usage

**How we use your data**  
We use your information to provide Services, process payments, improve functionality, and ensure security.

### Platform APIs

**YouTube & TikTok data protection**  
Our use of YouTube and TikTok API Services follows their respective Terms of Service and Privacy Policies. You can revoke access anytime.

### Rights

**Your privacy rights**  
You have rights to access, rectify, erase, restrict processing, data portability, and object to data processing.

### Security

**Data protection measures**  
We implement technical and organizational security measures to protect your personal information with enterprise-grade security.

## Information Collection

### Personal Information You Provide

We collect personal information that you voluntarily provide when you register, express interest in our Services, or interact with us.

This includes account information (name, email, username, password), billing information (payment methods, billing address), marketing content (comment content, brand information), and communications (feedback, support requests).

### Information Automatically Collected

We automatically collect device and usage information including IP address, browser characteristics, operating system, language preferences, referring URLs, and location data. This information maintains security, provides analytics, and improves user experience.

### YouTube & TikTok API Data

Our Services integrate with YouTube's and TikTok's API Services. We limit usage to necessary purposes for comment marketing services and follow each platform's Terms of Service and Privacy Policy. You can revoke access anytime through Google's Security Settings or TikTok's settings.

## How We Use Your Information

### Service Provision

We use your information to create and maintain accounts, process payments, deliver YouTube and TikTok comment marketing services, and provide customer support.

### Service Improvement

We analyze usage patterns, troubleshoot issues, develop new features, and optimize AI algorithms to enhance platform performance.

### Communication and Marketing

We respond to inquiries, provide support, send administrative information, and with your consent, send marketing communications about our Services.

### Security and Compliance

We protect our Services and users, detect fraud, prevent abuse, and comply with applicable laws, regulations, and legal processes.

## Your Privacy Rights

### Access and Control

You may request information about personal data we hold, update or correct inaccurate data, and request deletion under certain circumstances.

### Data Portability and Restriction

You may request data in structured, machine-readable format, restrict processing of your data, and object to our processing of your personal data.

### Exercising Rights

To exercise these rights, contact us at admin@rumora.ai. We will respond to your request in accordance with applicable law and verify your identity before processing requests.

## Data Security

### Security Measures

We implement appropriate technical and organizational security measures including encryption, access controls, and monitoring to protect your personal information.

### Data Retention

We retain personal information only as long as necessary for stated purposes, legal compliance, dispute resolution, and policy enforcement. Data is securely deleted or anonymized when no longer required.

### International Transfers

Our Services operate from Serbia. Information may be transferred to and processed in Serbia and other countries. We take appropriate measures to protect your information in accordance with this Privacy Policy.

## Questions about privacy?

## Contact our team.

Have questions about our privacy practices? We're committed to transparency and protecting your personal information.

**UNIT01 doo**  
Vodovodska 75, 11030 Belgrade, Serbia  
PIB: 107955125  
Email: admin@rumora.ai  
Last Updated: April 30, 2026